I visited the store in Brisbane wanting to buy a iPhone pro. First person pointed me to a person with an iPad in there hand. Waited patiently and then told to wait over in the corner for a “specialist”. After 15 mins no show and went back and said I just want to buy the phone. No no no you have to see the specialist. Alright then I will buy it online and pick it up. Went back to the office to buy it and you guessed it the store was being updated. Another 2 hrs went by and finally came back, clicked on buy , chose colour and memory and add to bag. NOT AVAILABLE at Brisbane store. Tried the other colours and all out of stock. What a freaking joke. Tried again the next day and only gray and white were available. Wife wanted the blue or black. Now it’s Friday and still out of stock. There sales techniques must be aimed at airheads with lots of time money. All I wanted to do was buy a phone.

Apple confirmed my iPhone had a speaker fault and offered an Express Replacement. I was clearly told I wouldn’t be charged unless I failed to return the old device. But as soon as I accepted the replacement, Apple tried to charge me $2,299 upfront — even though I’ve already paid for the phone and have AppleCare.Here’s what makes this worse:I just buried both of my parents, spent over $25,000 on funeral costs, and I’m financially drained. I don’t have $2,299 sitting in my account for Apple to “hold.” Because of that, I’m now blocked from getting a phone I’m entitled to under warranty.And what’s Apple’s answer?Go into a store so they can try to fix it instead of replacing it — that’s the trick. If you can’t afford their hold, they push you into a store, backpedal on the replacement, and make you wait even longer. It’s a scam disguised as “policy.”When I spoke to Apple’s resolution team, they were rude, dismissive, and completely unempathetic. They didn’t listen, didn’t help, and made things worse.This is not customer support. This is financial coercion, and it targets people when they’re most vulnerable. I will be reporting this to Consumer Affairs, the media, and posting this on every platform possible.Shame on Apple for treating loyal customers this way.

When we buy a car, a house, a tool or anything else, it is for the life of the product. All tech companies are nothing but greed mongers. Not maintaining products til end of life. Instead forcing you to spend more money, energy and time that is needed to upgrade when all that is needed is time to recode older tech. The fact is. I buy a phone. It should be maintained by the company from which I purchase it forThe life of the product. Not until the company decides it no longer wishes to support its own product. This is blatant elitism making you give more of your life to them to live luxuriously. I am fed up. If I pay for a product. It is until the product dies or I die. Not when the manufacturer decides it no longer wished to support its own product. Total ripOff and totally unethical.

An Apple agent from support suggested i use this to save driving 120kms for gift cards Now I purchase around $500 usually so everything goes well says delivered in 1 hour yesterday fri 27-9I tried again for a $450 Email gift card after 5 hours waiting no notifications I was on the phone to support I was on the phone for 3 hours passed around to 12 agents the problem has not been fixed and I have lost my $450 for 10 working days so that’s total of 12 days apples bank has my funds and they would be using it on the crypto market message say $0.00 charged but the $450 has gone from my bank account So they lie as well This continually happens I DON’T PURCHASE FROM THIS ANYMORE Untrustworthy you will lose your funds for ten days or is it just me because of my disability I’m seeing a solicitor about this constant treatment and fraudulently gaining funds for 10 working days BE AWARE I’m have shares this is how a shareholder and customer is treated STAY AWAY FROM THIS APP DONT get caught up in the scam I’m a disabled pensioner can’t afford missing funds Discrimination against a disabled person a customer a shareholder