The North Face

Name: The North Face
Rating: 4.7 (26987 reviews)
Author: V.F. Corporation

Winter clothing & apparel

Free

27K Ratings
Ages

4+
Years
Category

Shopping
Developer

V.F. Corporation
Language

EN
+ 2 More
Size

156.1
MB

The North Face® app allows XPLR Pass members to get the most from their membership, making it easier to access rewards, earn points as you explore, shop for gear and more. XPLR Pass account access. • Quickly access your rewards, point balance, activity history and account details. • Not an XPLR Pass member? Join our free loyalty program, XPLR Pass, and get access to exclusive gear, members-only product field testing, points on every purchase and more. Earn. • Spend $1, get 1 point. It’s that easy. Plus, find more ways to earn as you explore. • Download The North Face iOS app and earn 10 points today. • Use our iOS mobile app to check in at National Parks and Monuments and The North Face stores and outlets and earn 5 points. • Refer a Friend using your personal link found in app and your member dashboard within your account and earn 25 points. • Bring your own reusable bag when you shop in stores and earn 10 points. Get rewards. • Every $100 spent (100 points earned) gets you a $10 reward toward gear for your next adventure. • Access your cash-back reward card issued March, June and October for qualifying members. Gear up. • Get notified about early and exclusive access to limited-edition collections and collaborations. • Scan product barcodes in stores to quickly access product details, reviews, other colors, additional sizes and more. • View personalized gear and product recommendations.

Events

NEW SEASON

Zip into warmth.

When the temps drop gear up with lightweight, reliable jackets designed to keep you confident no matter where you wander

Ratings & Reviews

4.7

out of 5

27K Ratings

Decent App
02/03/2020

Cogsmith
This app is fairly well constructed and beautifully designed, however there are some minor flaws that the developer should take into consideration.Customers don’t like logging in every time they re-open the app especially if they only temporarily closed it to go to a text and come back finding they have to login again. One payment is accepted, VIP points should be automatically added and reflect the current balance.Lastly I enjoy the store locator and the apparel and the idea behind the brand. Never Stop Exploring, it should be something the company follows as well. Ideally the customer wants more than the nice clothes, they want to achieve their dream destinations and explore. If there is any chance that could happen, I think the app would be significantly improved. Thanks again for providing a wonderful product.
Decent App
02/03/2020

Cogsmith

This app is fairly well constructed and beautifully designed, however there are some minor flaws that the developer should take into consideration.Customers don’t like logging in every time they re-open the app especially if they only temporarily closed it to go to a text and come back finding they have to login again. One payment is accepted, VIP points should be automatically added and reflect the current balance.Lastly I enjoy the store locator and the apparel and the idea behind the brand. Never Stop Exploring, it should be something the company follows as well. Ideally the customer wants more than the nice clothes, they want to achieve their dream destinations and explore. If there is any chance that could happen, I think the app would be significantly improved. Thanks again for providing a wonderful product.
Great app
08/15/2017

225 Baton Rouge
I have always loved the north face and the app is just another reason. I absolutely love the quality of the tent I just bought. I wish I would have known about the points and checking in could have gotten me s bunch of points but the cashier never said s word about it. U think u guys could just hook me up with half of the points at least? I bought a talus 2 tent and s rain protector for my bag and I also could have checked in I spend well over $250 plus I could have checked in at the galleria in Houston but didn't have a clue. I live in Alexandria, La so it's not real easy to just go to that store. Please help u guys I deserve these points as much as I buy from u guys. Keep up the good work.
Great app
08/15/2017

225 Baton Rouge

I have always loved the north face and the app is just another reason. I absolutely love the quality of the tent I just bought. I wish I would have known about the points and checking in could have gotten me s bunch of points but the cashier never said s word about it. U think u guys could just hook me up with half of the points at least? I bought a talus 2 tent and s rain protector for my bag and I also could have checked in I spend well over $250 plus I could have checked in at the galleria in Houston but didn't have a clue. I live in Alexandria, La so it's not real easy to just go to that store. Please help u guys I deserve these points as much as I buy from u guys. Keep up the good work.
Great products! App needs work.
11/29/2024

Jazz forever!
I’ve been a TNF customer for 20+ years and have profound respect for their company philosophy, customer service, and products. I highly recommend them. Their iPhone app, however, is not up to their standards: 1) t’s a bit glitchy - the page you’re viewing refreshes constantly which makes it difficult to make a selection; 2) the search function should be separated into two sections - 90+% match with search terms and any hit less than that, because the search results typically number 35+ hits that are seemingly randomly oriented which make it unwieldy to find what you’re interested in; 3) they give you the option of selecting favorite items via the heart symbol, but I could find no way to view just your selected items which makes that feature worthless.

Developer Response
Hey Jazz forever!, thank you for the feedback. Our mobile team is working hard to deliver you a better experience. We'll look into these issues and suggestions and see how we can improve. We appreciate input like yours, and we hope you'll keep exploring with us!
Great products! App needs work.
11/29/2024

Jazz forever!

I’ve been a TNF customer for 20+ years and have profound respect for their company philosophy, customer service, and products. I highly recommend them. Their iPhone app, however, is not up to their standards: 1) t’s a bit glitchy - the page you’re viewing refreshes constantly which makes it difficult to make a selection; 2) the search function should be separated into two sections - 90+% match with search terms and any hit less than that, because the search results typically number 35+ hits that are seemingly randomly oriented which make it unwieldy to find what you’re interested in; 3) they give you the option of selecting favorite items via the heart symbol, but I could find no way to view just your selected items which makes that feature worthless.
Developer Response 12/02/2024
Hey Jazz forever!, thank you for the feedback. Our mobile team is working hard to deliver you a better experience. We'll look into these issues and suggestions and see how we can improve. We appreciate input like yours, and we hope you'll keep exploring with us!
Nice App, May Need Some Work
04/06/2017

Jeff Armstrong
Update: I had some difficulty in getting the reward points for downloading the app, but it turns out the issue was more on my end with more than one profile. The developer emailed me very quickly and was able to resolve the issue just as fast. Great service, even better products! Overall I like the App, but I've never received my 500 bonus points for downloading it and signing in. Every time I open it up, I get a message that it can't reward me the 500 points and to try again later. That's been 2 weeks or more. Easy to use, holds my data and has all the content you'd want. Just please fix the rewards points.

Developer Response
Hi Jeff,We apologize for the issues you are seeing. Please reach out to us at: appsupport at thenorthface.com and we'll be able to better help you get those 500 points.Thanks,The North Face App Support Team
Nice App, May Need Some Work
04/06/2017

Jeff Armstrong

Update: I had some difficulty in getting the reward points for downloading the app, but it turns out the issue was more on my end with more than one profile. The developer emailed me very quickly and was able to resolve the issue just as fast. Great service, even better products! Overall I like the App, but I've never received my 500 bonus points for downloading it and signing in. Every time I open it up, I get a message that it can't reward me the 500 points and to try again later. That's been 2 weeks or more. Easy to use, holds my data and has all the content you'd want. Just please fix the rewards points.
Developer Response 04/04/2017
Hi Jeff,We apologize for the issues you are seeing. Please reach out to us at: appsupport at thenorthface.com and we'll be able to better help you get those 500 points.Thanks,The North Face App Support Team

We have been working the last few weeks to resolve some bugs you have reported and also enhance the app experience. This release we have also updated the Order History to show the order status accurately. Thank you for continuing to explore with us!

Version 12.10.0

1d ago

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
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Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
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- Contact Info
- User Content
- Browsing History
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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Copyright

Developer Website

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Wallet

The simplest way to get all your passes in one place.

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The North Face

Winter clothing & apparel

Events

Ratings & Reviews

What’s New

Version 12.10.0

App Privacy

Data Used to Track You

Data Linked to You

Accessibility

Information

Supports

Wallet

More by V.F. Corporation

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