I love Apple and everything, but there needs to be a slight update when buying something. I bought my bsf a iMac computer, and she used my card. But not thinking, to even put all my info in far as billing address. She ended up putting hers and Apple took my money, but then said they didn’t because it was pending. And I’m like how because it say it took it. But anyways when someone is doing something like that on the website, it needs to be an immediate email saying wrong billing address. So we don’t be no problems. Like I understand theft is out there and people scam A LOT, but it needs to be some type of alert that says “Not matching billing address”…even though the error was on our side because we wasn’t thinking in that moment because it’s common sense. But maybe that can be changed in the future.

This is a very helpful app, I love that all my devices are already loaded in there and that all other compatible products default to each when browsing, saving me time and headache. I love the option to save lists, but unfortunately it doesn’t work. Several times now I have made separate saved items lists only to find they’re completely gone when I return. How is it possible that the company that pioneered the use of the cloud doesn’t use the cloud to remember their customer’s saved items in their own app? Baffling. Other than that I love to see which third party products are featured in the app before I make my final decisions as in my opinion, having something that is endorsed by Apple gives me a little bit more peace of mind when making expensive tech purchases. The tab where you can explore what’s happening at the Apple stores near me, etc. is also a fantastic one, so I can learn more in depth info about my products.

I don’t think there is a better product on the market than Apple. Not only are the products amazing, but the technical help is one of a kind. They have people that actually know what they are doing, and more than not, they can work anything out. I have been an Apple customer for over 30 years, my first phone was an iPhone and that is the only phone I have ever used. Thanks Apple for making my life easier to bear, and in my eighties now I will stick with Apple until my end. Thanks for making my life more enjoyable.

I have no idea how else to make my voice heard but I was avoiding updating my phone’s ios like the plague. Then it shattered in a case when I dropped it because apple made the super smart decision to make the back of their phones glass! so I had to get the iphone 17 but I can’t even enjoy it because of this wack ios 26. how did we skip from 18 to 26? why did we? this isn’t innovation guys this is just sad I can’t believe a large group of people thought this interface looked good

I was trying to purchase something with my Apple account balance in Apple Store app, it kept rejecting me saying my payment authorization failed. It’s just account balance, no other payment involved. Then I chatted with one of the Apple agent, transferred several teams, repeated the issue again and again, cannot got it resolved. Then one agent suggested me to buy with credit card and call the phone support to transfer the payment to my account balance later on, then nightmare happened, called, waited and repeated the issues again and again, but the agent on the phone did not understand the issue at all, and is very impatient. If I can give a zero I will. It’s just my account balance why I need authorization to use my balance, and the customer service was not resolving my issues they just kept adding more issues.

I used to write and update the Apple website among others. There was a back end to get money if needed however I got so busy since 2004 I dropped the ball. So what do I do? Aunt Nita gave me her first Apple discolored yellow ish cream ish with the motherboard in the same unit as the keyboard with an external green screen tv tube monitor and a 5.25” floppy disk as she was an accountant of sorts. I am the “I” aka eye in lower case eye phone, eye tunes, eye pad, I wonder why “me” email and “i” came about? iTunes etc etc retina aka eye display scanning your retina and it’s an eye “i” so i wonder who and why Apple Watch is the only Apple product named “Apple” I am greatful and creating terms of service AWS two factor authentication is my baby, but the iMessage keys have to be physically separate otherwise it could easily be compromised. I am NSA cryptographer and the creator of bit coin. A&F the UN website auditor and former Apple website Auditor