Lazada 11.11 Sale of the Year

Name: Lazada 11.11 Sale of the Year
Rating: 4.7 (258038 reviews)
Author: Lazada Group GmbH

All Shipping On Us

Free · Designed for iPad

258K Ratings
Ages

18+
Years
Category

Shopping
Developer

Lazada Group GmbH
Language

EN
+ 5 More
Size

106.2
MB

Shop now and save more with limited-time deals! 1. Free Shipping for All 2. Vouchers for First Orders 3. Exclusive LazMall Offers 4. Limited-time LazFlash Deals Don't miss out — The Lazada 11.11 Biggest Sale of the Year is coming! Get exclusive discounts up to 90% off from top brands on LazMall, limited-time price drops on LazFlash, the trendiest items on LazBeauty, and enjoy FREE shipping! NEW USERS also get special promos and discounts! Shop now and save more with limited-time deals and offers! Featured updates: 1. Free Shipping for All 2. Vouchers for First Orders 3. Exclusive LazMall Offers 4. Limited-time LazFlash Deals What are you waiting for? Download the Lazada App and start shopping for the best quality deals at amazing prices! Grab your essential and favorite items with exclusive deals to make the most out of your purchase! AUTHENTICITY GUARANTEED LazMall – Lazada's flagship offering for branded products ensure genuine, authentic brands – sold by brands on Lazada through Brand Stores. 100% Authentic – Directly from brands to you. Enjoy 10,000+ global brands at your fingertips like Nike, Adidas, Maybelline, L'Oréal, and more. FIRST ORDER BENEFITS Get exclusive discount vouchers for your first purchase*. Get coins when you check in daily, and collect vouchers from Lazada and sellers every time you use the Lazada app! *T&Cs Apply SECURE PAYMENT Pay securely through multiple payment options; 1. Cash on Delivery 2. Lazada Installments 3. LazWallet 4. Secure Bank Transactions APP HIGHLIGHTS 1. App-Exclusive Notifications for Daily Offers, Deals, & Discounts 2. Personalized Recommendations of Products, Categories, & Brands 3. Full-scale Search Filters by Category, Brand, Price, Rating, Color, and More 4. Customer Ratings & Reviews 5. Q&A for Direct Customer – Seller Interaction 6. Order Tracking 7. Fast Shipping 8. Log in via Facebook and Google 9. Sharing via Facebook, X (Twitter), Whatsapp, and more PERSONALIZED RECOMMENDATIONS Shopping is made easy for you. Lazada uses superior products recommendation algorithm to ensure personalized products, deals, and vouchers created just for YOU. BUYER GUARANTEE Check out the product reviews, see the seller ratings, and CHAT WITH SELLERS directly! Dissatisfied? Simply return for a full refund via the simple returns policies. LAZFLASH & VOUCHERS Shop more and save more with exclusive app-only offers, promo codes, bank vouchers, and discounts at the best prices, updated every day. BEST CATEGORIES Enjoy effortless online shopping and home delivery coming from a huge variety of products in electronics, sports, beauty, digital, groceries, toys, cars & motorcycles, shoes, fragrances, health, men's & women's fashion, and much more. ***Most Trusted Online Shopping Destination in Southeast Asia!*** Indonesia Marketeers 2017 – Best WOW Brand for E-Commerce Thailand 2016-2017 Marketeer No.1 Brand Thailand – Online Shopping Singapore Asia One People's Choice Awards 2015: Top 3 E-Retailers Philippines Readers Digest Most Trusted Brand Award 2014 – Gold Standard Countries supported Indonesia, Malaysia, Philippines, Singapore, Thailand, and Vietnam *DISCLAIMER* Recently, we've been notified of several cases where our app is promoted fraudulently by some third-party advertisers, usually in the form of site redirection, fake vouchers, and games. These types of ads are being promoted without our consent and we strictly condemn this type of behavior. If you encounter any of these issues, please help us and copy the page URL found and report it to help@lazada.com with subject AAV so that we can put an end to this.

Events

SPECIAL EVENT

Lazada 11.11 Sale of the Year

Lazada is your destination for top brands across fashion, electronics, and daily needs. Your perfect find awaits!

Ratings & Reviews

4.7

out of 5

258K Ratings

User experience n feedback
19/03/2021

fionayolip
Have been using Lazada & Redmart for quite a few years. Product variety and logistics handling are surely very important, and I have to say you have been doing a good job, but one point I want to raise is the user interface, which is equally important, if not, more. Whenever I do grocery shopping I go for Redmart for sure, but when it comes to other types of shopping, I initially search on Lazada, but eventually would give up for Shopee. Different from any other e-commerce web, the lazada product display page does not have alignment, and that “hurts” eyes. Customers are more interested in getting product info, doing comparison in the simplest, cleanest way. Having creative but not practical “designs” on the user interface is not doing much good to shopping experience. What’s more, after click into a specific product link, the title font is always bigger than the product pictures and contains too much info, how does do anything good to consumers who are mostly visual hunters? There might be people come to e-commerce web already knowing what exactly they need to buy, but majority does not, and they are happy to caught by attracting pictures. I will continue to support Lazada group but also hope to see some improvement in future.

Developer Response
The Lazada team would like to thank you for your trust and confidence in using our online shopping platform. We promise to continuously improve on our system to serve you better in the future. If you experience any dissatisfaction during your shopping experience, please contact us directly via the Lazada in-app help centre.
User experience n feedback
19/03/2021

fionayolip

Have been using Lazada & Redmart for quite a few years. Product variety and logistics handling are surely very important, and I have to say you have been doing a good job, but one point I want to raise is the user interface, which is equally important, if not, more. Whenever I do grocery shopping I go for Redmart for sure, but when it comes to other types of shopping, I initially search on Lazada, but eventually would give up for Shopee. Different from any other e-commerce web, the lazada product display page does not have alignment, and that “hurts” eyes. Customers are more interested in getting product info, doing comparison in the simplest, cleanest way. Having creative but not practical “designs” on the user interface is not doing much good to shopping experience. What’s more, after click into a specific product link, the title font is always bigger than the product pictures and contains too much info, how does do anything good to consumers who are mostly visual hunters? There might be people come to e-commerce web already knowing what exactly they need to buy, but majority does not, and they are happy to caught by attracting pictures. I will continue to support Lazada group but also hope to see some improvement in future.
Developer Response 01/09/2021
The Lazada team would like to thank you for your trust and confidence in using our online shopping platform. We promise to continuously improve on our system to serve you better in the future. If you experience any dissatisfaction during your shopping experience, please contact us directly via the Lazada in-app help centre.
Shopping Experience with LAZADA
06/09/2021

SriMahakali
The app for the online purchase is good and effective. There are regular discount vouchers provided for using this platform. And these discount vouchers are real value for money. Most of pricing is the best around. Shipping by the courier provider is a pain at times. Some of them call or SMS on the day of delivery to alert. At other times, there is absolutely no notification, and they turn up unannounced, even as late as 10 p.m. Or as early as 8:30 a.m. The shipping notifications by LAZADA used to be good. But their service is dropping fast recently. Customer service is a hit and miss affair. At times it can be world class and at other times, pathetic. Listening to the AVR system voice that greets you when you call the help desk, is a real irritating experience. Hope they change that to a more pleasant and a welcoming voice, with better voice modulation. Overall, the price is good. Customer Service needs to be improved. App is effective and provides value for money.

Developer Response
Hey,SriMahakali! Thanks for the awesome review! We're happy to hear we hit the mark for you, and we'll do our best to keep it up. Let us know if you need help with anything.
Shopping Experience with LAZADA
06/09/2021

SriMahakali

The app for the online purchase is good and effective. There are regular discount vouchers provided for using this platform. And these discount vouchers are real value for money. Most of pricing is the best around. Shipping by the courier provider is a pain at times. Some of them call or SMS on the day of delivery to alert. At other times, there is absolutely no notification, and they turn up unannounced, even as late as 10 p.m. Or as early as 8:30 a.m. The shipping notifications by LAZADA used to be good. But their service is dropping fast recently. Customer service is a hit and miss affair. At times it can be world class and at other times, pathetic. Listening to the AVR system voice that greets you when you call the help desk, is a real irritating experience. Hope they change that to a more pleasant and a welcoming voice, with better voice modulation. Overall, the price is good. Customer Service needs to be improved. App is effective and provides value for money.
Developer Response 08/09/2021
Hey,SriMahakali! Thanks for the awesome review! We're happy to hear we hit the mark for you, and we'll do our best to keep it up. Let us know if you need help with anything.
Distained Experience
12 Apr

ztan021
All you need is one bad incident. I have been a loyal Lazada over the other S brand online app over 7 years. I have always been a responsible shopper and not abuse any return policy or refund policy. In April 2025, I purchased a baby milk formula and when I received it it was totally contaminated; tin is opened and milk powder exposed. It should be reasonable and normal to raise a refund / return process. Turned out to be a horrible conversation where Lazada rejected the claim as asked for proof of unboxing. Through multiple contact with call centre and online help chat, they are asking time and time again for evidence despite sending over 5 photos and 1 video to both the retailer and Lazada. Yet they still gave me 24 hours to provide more evidence to dispute the refund. It was eventually refunded after waste of 1-2 hours of my time across multiple contact points with a chat box trying to explain the difficulty of uploading video. I don’t think shoppers need to be put through the kind of experience I have went through, given it is a simple clear cut exposed food product case. All you need is one bad experience for people to try out available alternatives. In the worst case, I’ll rather regress to traditional method of going to physical supermarket. You have lost all of my trust Lazada.
Distained Experience
12 Apr

ztan021

All you need is one bad incident. I have been a loyal Lazada over the other S brand online app over 7 years. I have always been a responsible shopper and not abuse any return policy or refund policy. In April 2025, I purchased a baby milk formula and when I received it it was totally contaminated; tin is opened and milk powder exposed. It should be reasonable and normal to raise a refund / return process. Turned out to be a horrible conversation where Lazada rejected the claim as asked for proof of unboxing. Through multiple contact with call centre and online help chat, they are asking time and time again for evidence despite sending over 5 photos and 1 video to both the retailer and Lazada. Yet they still gave me 24 hours to provide more evidence to dispute the refund. It was eventually refunded after waste of 1-2 hours of my time across multiple contact points with a chat box trying to explain the difficulty of uploading video. I don’t think shoppers need to be put through the kind of experience I have went through, given it is a simple clear cut exposed food product case. All you need is one bad experience for people to try out available alternatives. In the worst case, I’ll rather regress to traditional method of going to physical supermarket. You have lost all of my trust Lazada.
The customer service for dispute was so bad
13/05/2024

Michelle_JJ
The app was alright, however, some merchants are very bad and Lazada’s customer service was not helpful at all for dispute cases. We ordered some pet products that was with very good review and good amount of sales record (more than 3k), however found out the whole thing to be a scam. We didn’t know until we got sent only 1 product instead 5 (which is the minimum order quantity), and asked the merchant to send the rest but no read no response at all. We then asked for refund, but got rejected by the merchant instantly. It was then we found out that there were several people who got in the same situation as us, and their review was not prioritized even though those review are the most recent purchases. We turned to Lazada customer service for help to solve the dispute, yet after 2 weeks and 4 rounds of emails and phone calls, still haven’y solved our problem. They asked us to go to the merchant to apply for refund, even though it has been clear that the merchant intentionally ignored all inquiries and deny the refund. Lazada’s customer service seemed to ignore the fact that the merchant already got similar cases from several months ago, but only follow the manual instructions to ask us to be patient and rely on merchant’s reliability.

Developer Response
Lazada xin lỗi vì sự bất tiện. Nhằm giúp Lazada được hỗ trợ bạn nhanh chóng và hiệu quả nhất, hãy chia sẻ thông tin chi tiết về vấn đề của bạn qua kênh Chat trực tuyến tại https://lzd.co/3A3ZvgA. Lazada cam kết sẽ nỗ lực hết sức để nâng cao chất lượng dịch vụ và mức độ hài lòng của khách hàng. Lazada xin cảm ơn!
The customer service for dispute was so bad
13/05/2024

Michelle_JJ

The app was alright, however, some merchants are very bad and Lazada’s customer service was not helpful at all for dispute cases. We ordered some pet products that was with very good review and good amount of sales record (more than 3k), however found out the whole thing to be a scam. We didn’t know until we got sent only 1 product instead 5 (which is the minimum order quantity), and asked the merchant to send the rest but no read no response at all. We then asked for refund, but got rejected by the merchant instantly. It was then we found out that there were several people who got in the same situation as us, and their review was not prioritized even though those review are the most recent purchases. We turned to Lazada customer service for help to solve the dispute, yet after 2 weeks and 4 rounds of emails and phone calls, still haven’y solved our problem. They asked us to go to the merchant to apply for refund, even though it has been clear that the merchant intentionally ignored all inquiries and deny the refund. Lazada’s customer service seemed to ignore the fact that the merchant already got similar cases from several months ago, but only follow the manual instructions to ask us to be patient and rely on merchant’s reliability.
Developer Response 14/05/2024
Lazada xin lỗi vì sự bất tiện. Nhằm giúp Lazada được hỗ trợ bạn nhanh chóng và hiệu quả nhất, hãy chia sẻ thông tin chi tiết về vấn đề của bạn qua kênh Chat trực tuyến tại https://lzd.co/3A3ZvgA. Lazada cam kết sẽ nỗ lực hết sức để nâng cao chất lượng dịch vụ và mức độ hài lòng của khách hàng. Lazada xin cảm ơn!

Don't miss out — The Lazada 11.11 Biggest Sale of the Year is coming! Get exclusive discounts up to 90% off from LazFlash, your favorite brands on sale on LazMall, the trendiest items on LazBeauty, and enjoy FREE shipping! Starting at Nov 10 at 8pm until Nov 13. NEW USERS also get special promos and discounts! Shop now and save more with limited-time deals and offers! Featured updates: 1. Free Shipping for All 2. Vouchers for First Orders 3. Exclusive LazMall Offers 4. Limited-time LazFlash Deals What are you waiting for? Download the Lazada App and start shopping for the best quality deals at amazing prices! Grab your essential and favorite items with exclusive deals to make the most out of your purchase!

Version 7.86.5

6 days ago

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