HealthHub SG

Name: HealthHub SG
Rating: 4.7 (28466 reviews)
Author: Synapxe Pte Ltd

Health & Fitness

Only for iPhone

Free

28K Ratings
Ages

13+
Years
Category

Health & Fitness
Developer

Synapxe Pte Ltd
Language

EN
+ 3 More
Size

37.5
MB

iPhone

HealthHub SG is a national digital healthcare platform that allows you to conveniently manage you and your loved ones' health in one place. Access your health records as well as perform various transactions across public healthcare institutions* such as appointment booking, bill payment and medication refill with the HealthHub app. Login via Biometrics: Conveniently access selected e-Services and health records through a simple biometric scan. Customisable Dashboard: Personalise your home screen and find your go-to health services in a tap Health Profile and Caregiver Access: Add and enable caregiver access to view health records and perform digital healthcare transaction for yourself as well as your child, dependents or loved ones. Appointment and Mobile Registration: Access your favourite polyclinic and service type for faster appointment booking, as well as pre-register 30-90mins before your appointment to obtain a queue number. Payment: Retrieve past invoices and make payments for outstanding medical bills digitally. Medication: View your prescription and manage your medication refill in a single, streamlined way. *Participating restructured hospitals, polyclinics and specialist outpatient clinics within the public healthcare sector.

Ratings & Reviews

4.7

out of 5

28K Ratings

App team, pls read!
31/12/2022

Rimsksy
The app updates haven't taken up the good suggestions of previous reviewers. Clearly improvement to lab resuslts needed. Terribly difficult to compare results as 1) not all dates of tests show up on index page and 2) back button takes back to latest results and not the last viewed results. Another bugbear is the Queue Status function as it is grossly INACCURATE and caused much inconvenience. Why have it at all then?Otherwise there are many good points to the app - manages appts well, easy to make payments etc. This could be a really great resource for all users. But really app team, do read the reviews to get there.
App team, pls read!
31/12/2022

Rimsksy

The app updates haven't taken up the good suggestions of previous reviewers. Clearly improvement to lab resuslts needed. Terribly difficult to compare results as 1) not all dates of tests show up on index page and 2) back button takes back to latest results and not the last viewed results. Another bugbear is the Queue Status function as it is grossly INACCURATE and caused much inconvenience. Why have it at all then?Otherwise there are many good points to the app - manages appts well, easy to make payments etc. This could be a really great resource for all users. But really app team, do read the reviews to get there.
Urgent: Payment Processing Issue on HealthHub Platform
08/03/2024

raymond liu
Dear HealthHub Support Team,I hope this message finds you well. I am writing to express my concern and dissatisfaction with a critical issue I encountered on the HealthHub platform. Recently, I attempted to make a payment using my debit card. Unfortunately, after entering all the necessary payment details and submitting the information, I was met with a blank screen. There was no confirmation, no error message, just a complete lack of response from the system.This experience has been not only frustrating but also disappointing, as it reflects a lack of thorough testing and quality assurance before the platform’s features were made live. The absence of a smooth, functioning payment process raises concerns about the reliability and user-friendliness of the HealthHub platform, which is crucial for accessing important health services and information.I kindly request that the team investigates this issue as a matter of urgency. Ensuring that the payment system is fully operational is essential for maintaining trust and satisfaction among your users. I also suggest that future updates or features undergo more rigorous beta testing with real user scenarios to prevent such inconveniences.Thank you for your attention to this matter. I look forward to a swift resolution and improvements in the platform’s functionality.
Urgent: Payment Processing Issue on HealthHub Platform
08/03/2024

raymond liu

Dear HealthHub Support Team,I hope this message finds you well. I am writing to express my concern and dissatisfaction with a critical issue I encountered on the HealthHub platform. Recently, I attempted to make a payment using my debit card. Unfortunately, after entering all the necessary payment details and submitting the information, I was met with a blank screen. There was no confirmation, no error message, just a complete lack of response from the system.This experience has been not only frustrating but also disappointing, as it reflects a lack of thorough testing and quality assurance before the platform’s features were made live. The absence of a smooth, functioning payment process raises concerns about the reliability and user-friendliness of the HealthHub platform, which is crucial for accessing important health services and information.I kindly request that the team investigates this issue as a matter of urgency. Ensuring that the payment system is fully operational is essential for maintaining trust and satisfaction among your users. I also suggest that future updates or features undergo more rigorous beta testing with real user scenarios to prevent such inconveniences.Thank you for your attention to this matter. I look forward to a swift resolution and improvements in the platform’s functionality.
PLS FIX IT!!!
04/02/2024

sharpclaws
I’m signed up as my mom’s caregiver and have always had access to her medical info from lab results to managing her appointments and medications. Then all of a sudden I’m locked out of accessing her medications. “No access granted” - when everything else I am able to access except medications. So now I can’t order her meds for her when they run out!! Asked me to see useless faq page that doesn’t address the issue. What on earth is happening??!? ?? ?? ? ? . Also, why are ttsh appointments not shown on the appointment main screen, instead need to go to “manage appointments” to load another screen then ttsh appts show up. . ……. Too many flaws in this app. And don’t get me started on whats the point of having password log in when it can’t give full access and must be redirected to open singpass app to log in.
PLS FIX IT!!!
04/02/2024

sharpclaws

I’m signed up as my mom’s caregiver and have always had access to her medical info from lab results to managing her appointments and medications. Then all of a sudden I’m locked out of accessing her medications. “No access granted” - when everything else I am able to access except medications. So now I can’t order her meds for her when they run out!! Asked me to see useless faq page that doesn’t address the issue. What on earth is happening??!? ?? ?? ? ? . Also, why are ttsh appointments not shown on the appointment main screen, instead need to go to “manage appointments” to load another screen then ttsh appts show up. . ……. Too many flaws in this app. And don’t get me started on whats the point of having password log in when it can’t give full access and must be redirected to open singpass app to log in.
Bad Gateway after three attempts to book appt
07/03/2021

chowchow shan
Super slow system (both website and apps) which I believe is done by one single developer. Can’t believe a government nation based use medical system is so badly designed. As there is requirement of booking appointments only on the day of visit . So I have to wait till 12am to make appt. however as I tried for close to 15min on website it doesn’t proceed after I declare no fever or cough etc. That is after I made multiple attempt to proceed with an ever still page,. After I lost hope of website I downloaded the apps hoping that it would be smoother. Slightly better than website but also take 30s or more for every click to move to next step. Best is after declaration it is given bad gateau message .. made three attempts with each attempts take about 5 min. I give up..
Bad Gateway after three attempts to book appt
07/03/2021

chowchow shan

Super slow system (both website and apps) which I believe is done by one single developer. Can’t believe a government nation based use medical system is so badly designed. As there is requirement of booking appointments only on the day of visit . So I have to wait till 12am to make appt. however as I tried for close to 15min on website it doesn’t proceed after I declare no fever or cough etc. That is after I made multiple attempt to proceed with an ever still page,. After I lost hope of website I downloaded the apps hoping that it would be smoother. Slightly better than website but also take 30s or more for every click to move to next step. Best is after declaration it is given bad gateau message .. made three attempts with each attempts take about 5 min. I give up..

Enjoy an improved experience in managing your health records and transactions with HealthHub's latest updates and fixes. •⁠ ⁠Quicker biometrics login, easier appointment booking, simpler medication refills and customisable dashboard

Version 6.0.4

11 Oct

Data Linked to You

The following data may be collected and linked to your identity:
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The following data may be collected but it is not linked to your identity:
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